Where Minds Truly Meet   "Customerized" for your Customer Policy Development     Benefits Work together to develop a customer service policy Achieve consensus for establishing essential customer service standards Develop a customer service system enabling your company to respond quickly to your customer's needs Develop the customer recovery process Create a plan towards continual improvement for customer satisfaction Create a customer service policy that will stick Who We Are For over 27 years we have been leaders in facilitating highly effective and engaging strategic planning meetings. We know how to make your meetings productive. All of our clients leave our meetings with a renewed respect for meetings. They learn how to access the power of collective decision making and idea generation. Information or Questions? For more information or questions please fill out the form below. Name Title Company Email Phone How many people do you expect? Your Goals: Question or information Honig IdeaGuides San Francisco Bay Area 415-479-2028 ©2002-2008 all rights reserved

Develop Customer Service Policies Meeting and Retreat Facilitation Create Standards for Excellent Customer Service Access the team's wisdom to bring your customer service to the next level To Establish a Customer Service Policy your team might collectively... Develop a vision of excellent service Set specific standards for performance Establish a recovery process for when your organization makes a mistake Create a plan for continual improvement and problem solving Create a customer feedback system Devise an implementation plan that includes training and communication roll-out Who We Are I Contact I Site Map Facilitation I Training I Teambuilding